Public Perceptions of Crime and Policing

Have your say: Crime and Policing in the Falkland Islands

Follow this link to complete the survey online: Public Perceptions of Crime and Policing 2022 

 

The Royal Falkland Islands Police (RFIP) are pleased to announce that a survey on Crime and Policing in the Falkland Islands is being launched on Friday 1st July and will run until Sunday 31st July. RFIP is seeking to hear from people across the Islands diverse community.

The survey aims to gain insight into public perceptions of crime in the Islands and how the police have dealt with reported crime or incidents. It gives the public an opportunity to provide feedback on their experiences of contact with the police since 2019, in both emergency and non-emergency situations.

Paper copies of the survey are available from the Police Station in Stanley and one has been delivered to every post box at Stanley Post Office. A copy can also be downloaded from this page. If you require a paper copy of the survey sent to you or if you need assistance in completing the survey, please contact Cress Thomas on 28100 or SeniorClerk@police.gov.fk

The Chief of Police Mick Luke said: “The public engaged tremendously well when RFIP conducted the survey in 2019 and it highlighted the positive findings of an independent external review of RFIP. In particular this survey will further help us as a Service gain an understanding of the public’s opinion on RFIP’s performance over the last few years. It is important as a Service to recognise where we can make improvements and appreciate if the changes we have already made are making a positive impact on service delivery.”

Portfolio holder for Island Security, MLA Ian Hansen added: “This is a great opportunity for the community to give their views on RFIP. The responses received from this survey will be compared with the one held in 2019 so we can then clearly see what areas of work we need to focus on. The community will have noticed members of RFIP being more visible in the streets of Stanley and making more visits to Camp, this came from the responses in 2019 and I am pleased to see that the service is taking even more steps to listen to the community’s views and make changes where they can.”

 

FAQ  (Frequently Asked Questions) :

Why are we running this survey?
This survey builds upon the 2020 survey on public confidence and satisfaction with the Royal Falkland Islands Police. It gives the community the chance to have their say on how they think the RFIP are doing, and to provide feedback on how satisfied they are with different aspects of the service the RFIP provide.

What will the results be used for?
The results from the survey will be used to help inform how the RFIP provide a public service and it is planned to repeat this assessment of public perceptions at least every two years. We will be able to compare the results of this survey with the findings from the 2020 survey, to see if perceptions and opinions have changed over time. Feedback on the results will be made available to the public as soon as possible after the survey closes.

What kinds of questions are asked in the survey?
Questions are asked across a range of different topics and aspects of the service the RFIP provide, including:

  • people’s experiences with contacting the RFIP, in both emergency and non-emergency situations, and how satisfied they were with their most recent contact;
  • how people perceive the RFIP and how satisfied they are with their performance over the last 12 months;
  • people’s perceptions of crime where they live, and the police response to any issues;
  • public perception of police effectiveness in emergency and non-emergency situations; and
  • public satisfaction with visibility of the police

 Who should respond to the survey?
It is important for us to know the thoughts and perceptions of a mix of people from across the Islands – we want to hear from people living in Stanley, people living across Camp and also civilians living at MPC.

 How long does the survey take?
The easiest and quickest way to complete the survey is to do it online – it takes an average of 10 minutes to complete.

How do I know my answers will be kept confidential?
All responses will be kept strictly confidential and it won’t be possible to identify individuals from the findings. The police will not use any information from the survey in any way other than for the purposes of the survey. However, if people want to be contacted by the police about any of their answers, there is space to provide their contact details.

 How do I access the questionnaire?
You can access the link to the online survey on the RFIP website: www.police.gov.fk
A copy of the survey will be placed in each PO Box in Stanley Post Office, and you can also download a copy from the RFIP website. Hard copies will also be available from the Police Station and the Post Office in Stanley.

How do I return a completed hard copy of the survey?
Dedicated collection boxes for completed hard copies of the questionnaire will be located at the Police Station and at the Post Office in Stanley. You can also post your completed survey to the Stanley Police Station at the contact details below.

Who can I contact for more information?
If you have any questions about this survey, or if you would like to request a paper version of the questionnaire, please contact:

Cress Thomas, RFIP Senior Clerk
RFIP Police Headquarters,
Ross Road, Stanley,
Falkland Islands, FIQQ 1ZZ
Email:  SeniorClerk@police.gov.fk
Phone: +500 28100